Delivery Information.

Payment

NO FREE shipping for all orders. No minimum purchase.

We currently accept major credit cards (VISA, Mastercard, AMEX, etc) and PayPal payments.

Although you will be able to display prices in different currencies, We will still process orders in default US dollars.

A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified.

You should receive a tracking confirmation message to track the status of your order within the 3-5 business day handling time after your order has been completely processed.

Shipping

Special Notification: During holiday season, we would appreciate your understanding that orders may need an extra handling time (no more than 14 days)

We apologize for the delay. Thanks for your understanding and support.

Total Delivery Time = Handling Time + Shipping Time (+ any holidays)

Handling time: 3 – 7 Business Days. It is the time elapsed between when the customer places the order and when the seller hands the order over to the delivery service.

Shipping time: 7 – 21 Business Days. It is the time between when the seller hands the order over to the carrier until its delivery to the customer’s address.

Shipping time is estimated and commences from the date of shipping, rather than the date of the order, and can take longer than expected date due to the invalid address, customs clearance procedures, or other causes.

Shipping Fee: Please notice that the price is NOT including SHIPPING FEE. Please contact us by email at sonia@vovolighting.com for Shipping Quote.

Please note: Due to logistics reasons, some country are temporarily not delivered. We are sorry for the inconvenience caused to you.

Contact Info

Email: sonia@vovolighting.com
Monday – Friday: 9am – 6pm
Phone: +86 15900086279

Vovo Lighting Team